If you are an entrepreneur in search of an idea for a new business, you might have never thought about repairing and maintaining restaurant equipment. This could be a very profitable business, as restaurant kitchens are full of pieces of equipment that need to be well taken care of.
If you have a good knowledge of the different machines and devices used in a restaurant kitchen, and if you have a natural talent for repairing things, this could be the right business idea for you. Here is how you can get started with maintaining restaurant equipment.
1. Start with a detailed business plan
As you already know, every new business should start with a detailed business plan. Take a moment to think about your business idea, and write down your goals, your operations and your marketing strategies.
You should also think about your budget, and about the equipment, the tools, the training, the service management software, and the liability insurance policy you will need to get your restaurant equipment maintenance business started on the right track.
2. Decide if you will be needing employees
If you don’t have the knowledge and skills necessary to repair and maintain restaurant equipment, you might want to follow some training course, or to partner with someone else who already knows the business.
If you live in an area where there are many restaurants and if you know you will easily find many clients, you might need to hire a few employees to help you run your new business.
3. Gather the necessary tools and supplies
Before you start looking for your first clients, you will of course need to gather the tools, the replacement parts, and the cleaning supplies you will need to repair, maintain and clean up restaurant equipment.
You will probably need to purchase at least one van, equipped with an alarm system, to securely carry your equipment to the restaurants of your clients. If you have gathered a team of skilled technicians, you will of course have to think about purchasing enough vans to ensure your efficiency.
4. Get a service management software
A well-designed, user-friendly service management software is something that all service businesses should have. The right software will help you simplify the management of your daily operations, so you can offer outstanding service to your clients.
Your service management software will help you answer to your daily service calls, keep track of the equipement details and service history of your clients, and create and manage contracts, bills and invoices.
5. Decide which features of your service management software you will need
You should choose a modular service management software that will allow you to select the features you truly need, and to let go of the ones you will not be using. With such a software, you can save time and money while improving the efficiency of your business.
Service call management, technician scheduling, inventory and parts management, sales order processing, document management, management reporting, customer relationship management, and a customer self-service portal are only a few of the many features you might find helpful.
6. Meet with local restaurant managers
When your business is ready, you will have to find your first clients. Don’t hesitate to go meet with local restaurant managers and to let them know about your services. You can also place ads in your local newspapers, and set up a website and social media pages so you can get noticed online.
After you have answered to the service calls of your first clients, word of mouth will certainly do the rest.